taka Casino Terms and Conditions

These terms and conditions ("Terms") form a binding agreement between the company operating the taka Casino platform ("taka", "we", "our") and each person using the service ("member", "you"). The service covers taka's website, mobile app, and all casino, sports betting, and related services provided through them.

The key terms used in these Terms are defined as follows:

• "Platform" — All digital channels including taka's website and applications.
• "Account" — A personal user account registered in the member's name.
• "Bonus" — Any promotional reward offered by taka.
• "Wagering Requirement" — The amount that must be wagered before bonus funds can be withdrawn.
• "Net Loss" — The total amount lost minus the total amount won over a given period.

These Terms must always be read alongside our Privacy Policy, as both documents together govern the relationship between taka and the member.

To open an account at taka, a member must provide accurate and complete information. Each person may operate only one account. Opening multiple accounts is strictly prohibited and may result in all accounts being cancelled.

2.1 Registration Requirements

• The name, mobile number, and date of birth provided at registration must be genuine and verifiable.
• An OTP is sent to verify the mobile number; registration cannot be completed without entering the correct OTP.
• The same mobile number, email address, or payment method may not be used across multiple accounts.
• taka may request additional identity verification documents as needed.

2.2 Account Security

Each member is responsible for keeping their account password confidential. The password should not be shared with any third party. Any unauthorised access to the account must be reported to our support team immediately.

taka's services are available only to individuals aged 21 or older. Minors may not use this platform under any circumstances.

Any person may be considered ineligible to use taka for the following reasons:

• Being under 21 years of age.
• Having had an account permanently closed for any reason in the past.
• Having an active self-exclusion in place at their own request.
• Being an employee of taka or a close relative of an employee.

Deposits and withdrawals at taka are handled entirely through mobile banking services. The accepted payment methods are: bKash, Nagad, Rocket, and Upay.

4.1 Deposit Conditions

• The minimum deposit amount is ৳500 (for each method).
• The account used for the deposit and the member's registered mobile number must belong to the same person.
• Deposits made from a third-party payment account are not accepted and may be returned.

4.2 Withdrawal Conditions

• The minimum withdrawal amount is ৳800.
• Withdrawal requests are generally processed within 30 minutes to 3 hours.
• Withdrawals may only be made using the same method used for the deposit.
• Withdrawals may be held until any active wagering requirement has been met.
• taka reserves the right to delay processing unusual transactions until additional verification is complete.

4.3 Transaction Responsibility

The member is solely responsible for providing correct payment details. taka is not liable for funds sent to an incorrect number. All completed transactions are considered final and will only be reviewed if a technical error is proven.

taka offers various bonuses and promotional offers. Each offer has its own terms, and the general bonus policy is as follows:

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳20,000. The wagering requirement for this bonus is 25 times the bonus amount. For example, depositing ৳1,000 gives a ৳1,000 bonus, bringing the balance to ৳2,000, and ৳1,000 × 25 = ৳25,000 must be wagered before the bonus can be withdrawn.

5.2 Weekly and Other Bonuses

• Weekly taka Reload: A 25% deposit bonus once per week, up to ৳5,000; wagering 20x bonus; minimum deposit ৳500.
• taka Cricket Festival Bonus: A 50% deposit bonus in the sports section, up to ৳8,000; wagering 15x bonus; once per month; minimum deposit ৳500.
• Weekend taka Slots Blast: A 30% deposit bonus in the slots section on Fridays and Saturdays, up to ৳6,000; wagering 18x bonus; minimum deposit ৳500.
• taka Birthday Gift: An automatic reward of up to ৳2,000 during the registered birthday month; wagering 10x bonus.
• Refer a Friend, Win with taka: A reward of up to ৳3,000 for each successful referral; wagering 12x bonus.

5.3 General Bonus Policy

• A bonus is never direct cash — the wagering requirement must be met before it can be withdrawn.
• If multiple bonuses are active at the same time, taka will determine which bonus conditions apply first.
• If bonus abuse is suspected, taka reserves the right to cancel the bonus.
• Promotional offers may be changed or discontinued at any time.

Every game on taka is developed by certified software developers and uses verified Random Number Generator (RNG) technology. Each game result is entirely independent and unrelated to previous results.

For sports betting, taka's decision is final in determining the outcome of any event. If incorrect odds are displayed due to a technical error, taka reserves the right to void or reassess bets accepted at those odds.

6.1 Reasons for Bet Cancellation

• Where clearly incorrect odds have been displayed.
• If a match venue is changed or the match is cancelled.
• If a bet is accepted after the outcome of an event has already been determined.

The following activities are strictly prohibited on the taka platform and may result in account cancellation and forfeiture of funds:

• Operating multiple accounts or claiming bonuses across multiple accounts.
• Attempting to exploit system errors or bugs for personal gain.
• Playing games using automated software, bots, or any artificial means.
• Conducting transactions using another person's account or payment method.
• Money laundering or any other illegal financial activity.
• Harassing taka staff or attempting to compromise the security of the platform.
• Colluding with other members to gain a strategic advantage.

taka may suspend or permanently close an account in any circumstance without prior notice, particularly if:

• Any provision of these Terms is violated.
• Evidence of fraud is found on the account.
• The member does not cooperate with the identity verification process.
• The account has had no activity for an extended period (more than 12 months).

8.1 Voluntary Account Closure

A member who wishes to close their account may contact the support team. An opportunity will be given to withdraw all legitimate funds before closure, but any bonus funds will be cancelled.

8.2 Self-Exclusion

A member who feels their gambling habits are getting out of control may exclude themselves from the platform for a set period or permanently. For more information on this, please read our Responsible Gaming Guide.

Although taka strives to maintain the highest technical standards, our liability is limited in certain circumstances:

• taka is not responsible for losses caused by internet disconnection or technical issues with third-party services.
• Bets placed or game results during an unavoidable technical error will be reviewed, but full compensation cannot always be guaranteed.
• taka will not accept responsibility for issues arising from the member's own device or network.
• Unforeseen circumstances (natural disasters, cyber attacks, etc.) are considered beyond taka's control.

There is always a risk of financial loss in gambling. Members are solely responsible for playing within their own financial means. taka gives no guarantee of recovering money lost through gambling.

The detailed policy on the collection, storage, and use of members' personal information is set out in our Privacy Policy. By accepting these Terms, you are also accepting the Privacy Policy.

Members' information is used primarily to provide the service, verify identity, prevent fraud, and meet legal obligations. Information is shared with third parties only for payment processing or legal requirements.

taka reserves the right to amend these Terms at any time. Members will be notified of significant changes by email or through the platform. Continued use of the platform after a change will be taken as acceptance of the new terms.

The latest Terms will always be available on this page. The date of any change will be noted at the top of the page under "Last Updated". Previous versions of the Terms are no longer in effect.

If you have any questions or complaints about these Terms or taka's services, please contact our support team. taka provides support in Bengali and English via live chat and email, 24 hours a day, 7 days a week.

12.1 Complaints Process

• First, report the issue via live chat — most issues are resolved quickly.
• For complex matters, send a detailed complaint by email.
• After a complaint is submitted, a reference number is provided that can be used for tracking.

12.2 Frequently Asked Questions

For quick answers to common questions, visit our FAQ section — it covers the most common questions about deposits, withdrawals, bonuses, and accounts.